Return & Refund Policy

Last updated: 21 September 2026

At Sacchi Flyier, we want our customers to have a satisfactory shopping experience. Returns, refunds, and replacements are handled according to the applicable product, shipping method, destination, and fulfillment conditions.

ELIGIBLE RETURN, REFUND OR REPLACEMENT CASES

A customer may contact Sacchi Flyier if:

• The product received is damaged.
• The wrong product was received.
• A product or required part is missing.
• The order is significantly delayed or lost.
• The product has another verified issue covered by the applicable fulfillment policy.

For eligible cases, Sacchi Flyier may offer a refund, replacement, or another appropriate resolution after reviewing the order and supporting evidence.

PROOF REQUIRED

For damaged, wrong, or missing products, customers may be asked to provide clear photographs or videos of the product, packaging, shipping label, and other relevant information.

RETURN REQUEST

Customers should contact Sacchi Flyier as soon as possible after receiving the order.

Email: infosacchiflyier@gmail.com

Please include:

• Order number.
• Customer name.
• Description of the problem.
• Photos or videos where applicable.

RETURN SHIPPING

If a return is required, customers must wait for return instructions from Sacchi Flyier before sending the product anywhere.

Returns may need to be sent to a designated fulfillment or return location. Customers should not send products to any address without receiving return instructions.

CHANGE OF MIND OR WRONG ORDER

Refunds or returns are not automatically available simply because a customer changes their mind, orders the wrong item, selects the wrong size, or no longer wants the product.

Any such request will be reviewed individually and is subject to the applicable product and fulfillment conditions.

REFUNDS

After a return or dispute is reviewed and approved, the applicable refund will generally be processed through the original payment method or another appropriate payment method.

The time required for the refund to appear in the customer's account may depend on the payment provider or bank.

CUSTOMS AND DELIVERY ISSUES

If an order is delayed, returned, discarded, or detained because the customer does not complete required customs procedures or does not comply with applicable import requirements, a refund or replacement may not be available.

INTERNATIONAL ORDERS

International orders may be subject to destination-country customs duties, taxes, or other charges. These charges may be the customer's responsibility unless otherwise stated at checkout.

POLICY CHANGES

Sacchi Flyier may update this Return & Refund Policy when necessary to reflect changes in products, fulfillment services, shipping methods, or applicable requirements.

CONTACT US

Sacchi Flyier
Email: infosacchiflyier@gmail.com
Phone: +91 7973797706 / +91 6239465809
Website: sacchiflyier.in